We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 7 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 7 days from the date of purchase. All Returns will be Exchanged or Replaced. Due to the fact that all the SlipGrip Holder are handCrafted and are made to order, there will be No Money Back, but only exchange for another one of the same price or replaced